Hallmark hotel the Queen corridor 7th floor

A Quick Getaway at the Hallmark Hotel The Queen, Chester

I can count on one hand the number of times my husband and I have been away without the boys since our oldest was born. This weekend was the third.

We booked a night away in Chester, opting for a bit of a treat in the form of an Emperor Suite at the Hallmark Hotel the Queen close to Chester railway station.

Here’s what we thought of the hotel:

Hallmark Hotel the Queen, Chester – Quick Review

[pipdig_stars rating=”3.5″]

We’d rate the Queen a 3.5/5 based on our stay in an Emperor Suite. Here’s the summary:

The Good:

  • Beautiful room
  • Fantastic location
  • Very comfy bed!


The Bad:

  • Our room was right by the lift and it was so noisy! So I had a terrible night’s sleep

The Longer Review

Here are a few photos of our suite:

hallmark chester emperor suite bed

emperor suite sitting area hallmark chester

bathroom hallmark queen chester emperor suite

We paid £242.10 (very specific) for the suite for the night. On top of this, it cost us £15 in parking and £20 for our breakfasts (£10 each).

The parking cost is something on the pricey side, I think. But it’s not uncommon to pay extra for breakfast so we were not overly concerned by this.

Check in was quick and easy and we were directed to the 7th floor on which we would find our room.

We found our room was right by the lift and I did wonder at the time whether this would prove noisy but thought little of it.

The room itself was spectacular. The Queen certainly has a luxury edge in terms of design and fittings. The room was beautiful and spacious. The bed was huge, the bathroom was very modern (TV in the bath!) and the sitting area was lovely. The views were also reasonable from this room too.

We’d brought a bottle of bubbly with us and called reception to ask for an ice bucket and two glasses. This was promptly and politely delivered.

After a glass or two of fizz, we went to the on site King’s Quarters restaurant for a lovely dinner.

The hotel has some beautiful garden and courtyard areas too, something I appreciated with the good weather! After dinner, a wander around a couple of bars in Chester and a final drink in the 24 hour bar in the hotel, we headed back to our room.

The bed was so, so comfortable. But unfortunately, I had a worse night sleep than I have at home with a 3 month old baby and a toddler. Every time someone took the lift to our floor, it woke me up. I appreciate that the layout of many buildings doesn’t allow for not having rooms near lifts. But as a hotel, job number one is to make sure your guests can sleep well. So some sort of sound proofing for those rooms would be a much needed improvement, I think.

Paying over £200 for a single night and not sleeping well is obviously a disappointment. Perhaps if we had a room located away from the lift, we’d have slept better and this would be a 5/5 review for the Hallmark the Queen. But unfortunately this was a bit disappointing!

Nonetheless, if you are looking for a great hotel in Chester, close to the train station and with some beautiful suites available, this is one worth looking at if you can request a room away from the lifts.



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